GridStack

Privacy Policy

Effective Date: March 23, 2026

This Privacy Policy describes how GridStack(the "Service", "we", "us", or "our"), available via the Telegram bot @gridstackrobot and the website https://getgridstack.ru, collects, uses, and protects your personal information.

1. Information We Collect

When you use the Service, we may collect the following data:

  • Telegram Account Data — your user ID (Telegram ID), first name, last name, and username as provided by Telegram when you interact with the bot.
  • Request Content — text messages, images, voice messages, and other data sent to the bot for processing by AI models.
  • Usage Data — information about selected models, number of requests, subscription status, balance, and technical information about your interactions with the Service.
  • Payment Data — transaction information via Telegram Stars (including payment ID and amount). We do not store credit card details — all payments are processed through the Telegram platform.
  • Technical Information — IP address, browser type, language, and device data when visiting the website.

2. How We Use Your Data

We use the collected data to:

  • Provide and improve the Service's functionality.
  • Process your requests to AI models (GPT-5, Gemini 3, Grok 4, etc.).
  • Generate images based on your text descriptions.
  • Manage subscriptions and process payments.
  • Send service notifications (updates, pricing changes, etc.).
  • Ensure security and prevent abuse.
  • Analyze and improve the quality of the Service.

3. Sharing Data with Third Parties

We share your data with third parties only in the following cases:

  • AI Model Providers — the content of your requests is sent to AI model providers (OpenAI, Google, xAI, etc.) for processing. We recommend reviewing their respective privacy policies.
  • Telegram — the Service operates on the Telegram platform, and some data is processed in accordance with Telegram's Privacy Policy.
  • Legal Requirements — if required by applicable law or in response to a valid request from governmental authorities.

4. Data Storage and Security

  • Data is stored on secure servers using modern encryption methods.
  • The content of AI model requests is not stored permanently on our servers and is deleted after processing.
  • We implement technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

  • Request information about the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data — send the /delete command in the bot or contact us.
  • Withdraw consent to data processing.
  • Stop using the Service at any time by blocking the bot in Telegram.

6. Cookies and Analytics

The website https://getgridstack.ru may use cookies and web analytics services (e.g., Yandex.Metrica) to improve user experience and analyze traffic. You can disable cookies in your browser settings.

7. Children

The Service is not intended for use by individuals under 13 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with their data, please contact us to have it removed.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The current version is always available on this page. We recommend checking it periodically for changes. Continued use of the Service after changes are posted constitutes your acceptance of the updated Policy.

9. Contact Us

If you have any questions about this Privacy Policy, you can reach us: